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Interactive Kiosk Streamline Retail Business

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By , June 27, 2014 3:49 pm

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Interactive Kiosk Streamline Retail Business

 

Gain efficiency through diverse applications

In addition to streamlining the general consumer experience, interactive kiosks are very expandable and offer the ability to streamline many of the other aspects of the retail business that typically require human interaction. These applications include, accepting job applications, processing credit applications, managing gift registries, and purchasing gift cards, to name a few. As mentioned above, by providing these services through an on-demand electronic interface, the consumer is able to accomplish multiple tasks in a single multi-function kiosk, which provides for a highly efficient user experience and high customer satisfaction

New Digital Signage-Powered Vending Machine

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By , June 27, 2014 3:42 pm

http://www.kioskmarketplace.com/articles/mobile-social-gamification-apps-key-next-gen-vending-kiosks/

Mobile-social-gamification apps key next-gen vending kiosks

April 7, 2014

Mobile payments, gamification and social media are all rolled into the new digital signage-powered vending kiosk network being rolled out by a multibillion dollar snack conglomerate to promote and sell brands ranging from Oreos to Chips Ahoy! to Sour Patch Kids.

Snack food vendor Mondelez International Inc. is rolling out an initial deployment of its diji-touch interactive vending machines, and the company said recently that the initial deployment of diji-touch is part of a national rollout occurring within the next 18 to 24 months, with a goal of 1,500 machines deployed in the first year. The machines will be situated in hospitals, colleges and universities, and high-traffic location types such as museums and public transit depots, the company said.

Mondelez International, which comprises the global snacking and food brands of the former Kraft Foods, has annual revenue of approximately $36 billion and operations in more than 80 countries, according to Wikipedia. The company is powering the diji-touch machines with the digital signage content management platform from BroadSign International LLC, according to an announcement from BroadSign.

“It’s an exciting new advertising platform, and a unique and effective way to talk to your audience at the point of purchase,” the company said in a video about the machines.http://www.youtube.com/watch?v=4SxWjJFqwqg&feature=player_embedded

The diji-touch machines feature interactive, touchscreen-enabled LED monitors, Microsoft Kinect motion sensors and NFC readers. HD motion graphics and 3D views of packaging, ingredients and nutrition facts contribute to an average dwell time exceeding six minutes and a threefold sales increase according to Beta Test results, the announcement said. This offering of heightened consumer engagement at the point of purchase presents media placement opportunities for both endemic advertisers whose products are in the vending machines and non-endemic advertisers seeking a digital out-of-home network.

 

Kiosk Industry Come of Age

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By , June 18, 2014 11:47 am

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http://www.kioskmarketplace.com/articles/the-self-service-kiosk-industry-grows-up/

The self-service kiosk industry has matured, and vendors are increasingly focusing on specific fast-growing niches rather than a one-size-fits-all approach, industry figures tell Kiosk Marketplace.

“Kiosk vendors are no longer trying to be everything to everyone anymore,” Olea Kiosks CEO Frank Olea said. “We used to say: ‘We can provide any type of kiosk you like for any application.’ Now kiosk vendors have found specific niches that they are focusing on, whether it be health care, transportation or e-government. Olea, for example, derives most of its revenues from custom projects where we design a completely new kiosk for a customer.”

Olea said his company is on track to double its revenues in 2014. “I know that a lot of other kiosk vendors are also doing well,” he said. “Most of us are making more kiosks than we did before.”

Coming of age

“The kiosk industry has come of age, and is going through a major change,” said Ron Bowers, senior vice president of business development at Frank Mayer & Associates. “Instead of the huge refrigerator-style kiosks we used to make, we’re now creating designs that fit into the retail, hotel, restaurant, education, health care and government sectors.”

This change came about because the kiosk industry realized that, instead of being purely technology-driven, it had to create solutions that are user-friendly, help to engage the consumer with the client’s products and services and reinforce the client’s brand equity, Bowers said.

“There are significant growth opportunities for kiosks, but these won’t be your father’s kiosk anymore – they may not even be recognised as a kiosk in many cases,” he said. “This is because it’s not the hardware but the interaction that creates the kiosk. For example, a consumer may be waving their hand at a touchscreen on a digital sign and making kiosk-style interactions.”

“People still have a negative image of kiosks, as they are thinking of the older generation of kiosks that offer limited functionality and need a lot of maintenance,” said Michelle Marian, Motorola Solutions’ North American retail and hospitality lead. “They may not be aware of the new generation of kiosks that have come out in the last few years and offer advanced capabilities. Motorola is seeing an opportunity to offer kiosks with a better form factor and a cooler user experience.”

Marketing

The evolution of the kiosk industry can be seen in its marketing and advertising, Olea said. “Instead of attending a single general-purpose kiosk trade show, as they used to do, kiosk vendors now target the vertical market shows that potential clients in specific niches attend and the trade magazines they read. When I attend vertical market trade shows, I see kiosks from companies I’ve never heard of.”

Bill-payment kiosk supplier TIO Networks is a good example of a kiosk company that has found a successful niche, according to Olea. “Back when it was known as Info Touch Technologies, the company used to provide a wide range of different kiosk solutions,” he said. “But, since changing its name to TIO Networks in 2006, it has focused solely on supplying bill-payment kiosks.”

“The bill payment kiosk market is seeing a lot of growth,” said Charley Newsom, director of technology at KIOSK Information Systems.

“TIO Networks is also an example of a kiosk company adopting an integrated multichannel strategy, as it offers clerk-assisted bill pay as well as mobile bill pay,” Olea said.

 

BYNDL, USA Technologies Partner for Mobile Cashless Payment Service for Self Serve Kiosk

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By , June 18, 2014 11:40 am

BYNDL, USA Technologies partner for mobile self-service marketing

May 21, 2014 Kioski Marketplace New update

Mobile marketing provider BYNDL has formed a strategic alliance with USA Technologies a provider of cashless payment services for self-service kiosk vending machines. The purpose of the alliance is to bring mobile marketing capabilities to USAT’s customer base, the companies announced.

logo_usatech130USAT’s ePort Connect, the company’s flagship technology platform, is a PCI-compliant suite of cashless payment services for small-ticket, self-service vending industries. Under the terms of the alliance, the two companies will work together to offer BYNDL’s mobile products to customers of USAT’s ePort Connect.

BYNDL offers loyalty programs, coupons, gamification and data on customer preferences and purchases, as well as mobile-based customer support at unattended machines. By joining with USAT, BYNDL will be able to connect to any vending management system and BYNDL products will work with mobile paymechnologies including QR codes, NFC and text messaging-based transactions services as well as with USAT’s eBeacon BLE technology, according to the anhttp://www.kioskmarketplace.com/news/byndl-usa-technologies-partner-for-mobile-self-service-marketing/nhttp://www.kioskmarketplace.com/news/byndl-usa-technologies-partner-for-mobile-self-service-marketing/ouncement.

“We are delighted to work with USAT to provide a combined set of capabilities that we believe will drive innovative services in unattended retail,” Lori Salow Marshall, BYNDL’s founder and CEO, said in a statement.

Examples of proposed services to be offered by BYNDL and USAT include:

  • Family accounts that allow family members to fund and manage several accounts from the same set of profile data and funding sources;
  • Offers and coupons based on the location of a customer’s regular vending activity; and
  • Gamification, location-based offers delivered via relevant games and mobile apps.

“The self-service retail industry understands that consumers will increasingly demand a mobile solution that goes beyond payments,” Stephen Herbert, USAT’s chairman and CEO, said in a statement. “Partnering with BYNDL adds another resource to our mobile payment service.”

 

Cashless Payment for Vending Machines are Prevalent at Vendex Show

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By , June 13, 2014 1:55 pm

delivery-mobile ipad-layersCantaloupe-Systems-LogoCashless payment was certainly a prevalent theme. Many company representatives were keen to highlight the benefits of their particular cashless models for vending machines

Aeguana’s vending system offers contactless, pinless chip and mag stripe payment options and even allows users to pay in Bitcoin currency through mobile phones. The Aeguana vending machine includes an advertising display screen, weighs approximately 38kg and lets users update the price of stocked items either on-site or remotely.

Nayax representatives explained that their brand’s independent cashless payment module can be retrospectively fitted onto the vast majority of existing vending machines and provides consumers with an array of cashless payment options. The Nayax VPOS accepts swipe, contact and contactless cards, as well as prepaid cards and mobile SMS and NFC payments. The Nayax team also explained that this module was easy to install, simple to use and catered for remote software updates.

Judging by the current field of technological advances, it seems as if cashless payments – in particular payments using mobile phones – are on the rise in the vending industry. It’s an exciting time for this sector and the near future is sure to hold even more extreme, consumer-tailored vending devices.

Perhaps machines of the future will have the capacity to scan a potential buyer’s internet history and recommend products related to that? Future vending machines may even be able to determine how much money you have or are willing to spend, and advertise accordingly. I guess we’ll have to wait and see!   Images by: Cantaloupe Systems http://www.cantaloupesys.com/

CartsBlanche Offers Business Opportunities to Sales Distributors

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By , June 13, 2014 12:18 pm

Carts Blanche, LLC offering business opportunities for Sales Distributors to represent our line of multipurpose VendaCarts nationally and international.

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VendaCarts trailers move vending to thousands of new locations: Specialty Events, Building Sites, Disaster Relief.

Seeking Distributors

251-786-5852

www.cartsblanche.com

 

New Vending Machine Concept Distributes Relief to Female Club Goers

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By , June 13, 2014 10:36 am

article-2122236-1263E03A000005DC-994_233x402It took two young women, with soar feet after an evening of dancing at their favorite club, to think about a solution.  Ashley Ross and Lindsay Klimitz from Las Vegas bought the rights to Rollasole, vending machine  for the US market.

Many women will empathize with the scenario of struggling home in high heels that, after a night of dancing, are torture to walk in.

Now, however, a new vending machine concept that distributes flat shoes presents an ingenious solution.

Ashley Ross, 25, and Lindsay Klimitz, 26, from Las Vegas, have bought the rights to manufacture and distribute Rollasole flats in clubs across the U.S.

article-1208814-061FCAC5000005DC-814_468x309

They stumbled across the UK-based company after a long night out and were in desperate need of a quick-fix for their stiletto-wearing sore feet dilemmas.

The idea of a vending machine that sells ballet flats was their answer

Congratulations Girls the Feet Thank YOU!

Read more: http://www.dailymail.co.uk/femail/article-2122236/Flat-shoes-flash-Vending-machines-dispense-ballet-flats-stiletto-sore-party-girls-U-S-clubs-storm.html#ixzz34X7baqI5
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VendEase’s Unveils Newest Personal Protection Equipment Vending Machine

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By , June 13, 2014 9:55 am

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Keep up to date with vending industry and vending machine news with Auto Vending News.  For large businesses keeping up with and distribution of personal protection equipment for their employees can be a problem but VendEase has a solutions.

Our VendaWorks trailer can house these PPE vending machines and together we can be a solution, for large plants with hundreds of employees, to keep the equipment services and available for easy access keeping employee cost down for the employer.

PPE problems solved with machines from VendEase

By On June 2, 2014

The distribution of PPE – Personal Protection Equipment – can be a major problem for engineering and manufacturing businesses. PPE is a legal requirement for many businesses, but getting equipment to the employees that need it and controlling the distribution and inventory costs of providing it can pose a real problem. It is a problem to which VendEase has a solution – a range of innovative vending machines.

In a recent post on Lean Debate, a senior operations manager echoed the plaintive cry of many a PPE budget holder. “Does genuinely caring about the welfare of our engineers and meeting our legal responsibilities have to mean a completely open door policy as far as PPE stocks are concerned.”
Another manager joined the discussion and shared the frustration – in his case it was, “Finding barely used gloves in the car park, ear plugs and goggles all over the shop and that’s not even counting the stuff that just seems to walk!”
Not every company can afford a fully manned stock release facility, and certainly not 24/7, so more and more companies are turning to vending as a solution. VendEase’s Dave Berman explains, “The sort of technology we build into our vending machines means that you not only get secure, robust and reliable distribution around the clock, but full management reporting is also included. These machines can be card or code operated by existing staff cards or dedicated fobs, and either way you get a full record of who’s using what, where and when.”
VendEase machines can be linked wirelessly to a central hub, not only transferring the management data but also warning of any faults or stock outs. Remote locations can benefit from machines fitted with mobile telephony, meaning that VendEase is often the first to know if there is a problem and can get it sorted quickly.
Companies such as Arla, the dairy products giant, relied on VendEase to manage the introduction of its vending machines, which have received a big ‘thumbs-up’ from both employees and management. Spirits producer, Diageo, is planning to introduce VendEase solutions at its new Scottish plant and DHL is equipping its logistics centres. With Norland planning to source from VendEase to service key clients, the future in this area is looking very positive.
Dave Berman continued, “Our PPE vending machines are manufactured in Germany to very high specs, which is why we get such excellent reliability. The other benefit is that we can find bespoke and customised solutions for almost any vending requirement – anyone who’s seen their Mars bar teeter on the edge of the shelf but not drop into the box will appreciate the challenge of making sure that doesn’t happen, whether we’re dispensing bulky freezer gloves or an almost weightless pair of ear plugs. So we test, test and test again until we’re sure the product vends perfectly.”

 

Full Featured Intelligent Vending Machines

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By , June 9, 2014 2:28 pm

The future of vending machines is called “MIND” video display touch screen data system. MIND stands for Make Informed Nutritional Decisions.

Full Featured Intelligent Vending Machines

VE Global Vending is revolutionizing vending everyday from the development offices in the United States and Europe.  The company

provides software, hardware and consumer interface solutions that can be applied together or individually to suit specific vending

challenges.

Anti-theft Anti-vandal cameras

 Anonymous facial recognition using Intel@ Audience Impression Metrics Suite

Product recognition allowing operators to control and monitor vending transactions and interactions

Cashless payment using new-field communications

Full vending machine controller functionality where an Intel processor replaces previously-used microcontrollers

vending-machine

Machine operators are supported by a comprehensive suite of software tools for the above functions, as well as for digital signage

content management, telemetry, remote management and communications, and the overall operations of the system.  They have also

introduced the interactive vending machine interface called MIND (make informed nutritional decisions).

MIND also integrates technology with a content manager screen that allows the user to explore product information and promotions,

as well as execute payment and product selection on an interactive touchpad rather than a button keyboard.

 

MIND vending machine is primarily comprised of three components: a touch screen (in either 5.7-inch or seven-inch sizes), a control board, and a website responsible for providing the nutritional information. “Because the MIND is not tied to the control board of the vending machine itself, it is capable of being added to almost any vending machine.  The screen and control board are mounted to the door of the vending machine. The website allows the vending operator who owns the machine to upload the products in the machine onto a SD card, which is then inserted into the board of the MIND.”   – See more at: http://www.nutraceuticalsworld.com/contents/view_online-exclusives/2012-03-22/nutritional-vending-one-touch-away/#sthash.YVwKrAhX.dpuf

Bottled Water Industries New Wave of Ordinances Dealing with Packaging for Vending Machines

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By , June 4, 2014 4:17 pm

Vending operators and product manufacturers now have to worry about the ingredients plastic bottles in vending machines are made from.

Who would have ever thought we would be consuming this amount of bottle water?

 

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How big is the bottled water industry?

There are 50 billion water bottles consumed every year, about 30 billion of them in the US (which means we consume roughly 60 percent of the world’s water bottles, even though we’re about 4.5 percent of the world population).

There are 1,500 water bottles consumed per SECOND in the U.S.

2011 was a high point for bottle water sales, where 9.1 billion gallons were sold, or 29.1 gallons per person per year, the highest in sales and volume in history.

 

BottledWater-per-capita-2012

 

The San Francisco, Calif. board of supervisors unanimously voted to ban the sale of plastic water bottles at events held on city property, according to SFGate. The ordinance allows some groups to apply for waivers; however, it prohibits most sales of 21 ounce or less single-serve water bottles on city property beginning Oct. 1, 2014 for indoor events and 2016 for outdoor events. The ordinance must be approved once more by the board before moving to Mayor Ed Lee.

 

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